ServiceNow.jpg

SERVICENOW

We deliver INTUITIVE ServiceNow solutions that provide FAST and EFFECTIVE results.

Cloud and on-premise solutions that are intuitive and usable via a self-service portal. A single system of action built on an automation platform using the latest AI & Machine Learning methods and technologies.

Solutions banner.jpg

  • Pre-defined training, process guides, and delivery artifacts to speed transition to ServiceNow solutions.
  • Structured implementation framework to quickly capture organizational data & configuration information.
  • Experienced cleared, trained, and certified practitioners in IT Service Management (Incident, Problem, Change, Service Catalog/Request Fulfillment, CMDB, and Knowledge Management), Hardware and Software Asset Management (ITAM), and IT Business Management (Demand Management, Resource Management, Agile Development, Financial Management, and Project Portfolio Management).
  • Champions of Agile/Lean methodologies to quickly implement ServiceNow based solutions.
  • Separate ServiceNow Training Practice to show platform technical and business competencies in a collaborative and customer focused environment.

Offerings banner.jpg

  • IT Operations Best Practices - rapid implementation of ITIL proven IT Service Management (ITSM) capabilities to transform IT Operations to include People, Processes, and Tools using automation and cloud management.
  • Enterprise Service Management - configuration of ServiceNow to streamline business services and automate work flows to ensure delivery of Enterprise Services in the most efficient manner. Focus on Business Processes and ServiceNow implementations.
  • Asset and Business Management Focus - review of both Hardware and Software Assets as well as Demand, Resource, Project Portfolio Management, Agile Development, and Financial Management processes and capabilities to ensure maximum use of investments.

OUR CUSTOMERS
customers.jpg

CONTACT US
SNPractice@Buchanan-Edwards.com