We deliver INTUITIVE ServiceNow solutions that provide FAST and EFFECTIVE results.
Cloud and on-premise solutions that are intuitive and usable via a self-service portal. A single system of action built on an automation platform using the latest AI & Machine Learning methods and technologies.
- Pre-defined training, process guides, and delivery artifacts to speed transition to ServiceNow solutions.
- Structured implementation framework to quickly capture organizational data & configuration information.
- Experienced cleared, trained, and certified practitioners in IT Service Management (Incident, Problem, Change, Service Catalog/Request Fulfillment, CMDB, and Knowledge Management), Hardware and Software Asset Management (ITAM), and IT Business Management (Demand Management, Resource Management, Agile Development, Financial Management, and Project Portfolio Management).
- Champions of Agile/Lean methodologies to quickly implement ServiceNow based solutions.
- Separate ServiceNow Training Practice to show platform technical and business competencies in a collaborative and customer focused environment.
- IT Operations Best Practices - rapid implementation of ITIL proven IT Service Management (ITSM) capabilities to transform IT Operations to include People, Processes, and Tools using automation and cloud management.
- Enterprise Service Management - configuration of ServiceNow to streamline business services and automate work flows to ensure delivery of Enterprise Services in the most efficient manner. Focus on Business Processes and ServiceNow implementations.
- Asset and Business Management Focus - review of both Hardware and Software Assets as well as Demand, Resource, Project Portfolio Management, Agile Development, and Financial Management processes and capabilities to ensure maximum use of investments.